nightmare to claim with them

I have had the worst experience with the insurance I deemed was the best

when I took out the policy I asked for documents and was advised all documents was received ,now that I am claiming the are giving excuses

Their 1st excuse is that they don't have an operating license for Taxify - yet they are licensed to insure their vehicles in South Africa.

when I call I am not given the same response when I asked to speak to team leader was told I would be called back but to she never called

I will be having a 2nd car on taxify but with the way they can assist knowing that our cars are the source of our income they take ages to give feedback and they tell you no tat time

they are so far the worst people I have head to deal with...