1 reviews | Active since May 2017

11 May 2017, 11:01

Nice Money = *******

<p>I submitted a claim for my Samsung 40Inch Smart TV which the screen got damaged by thunderstorm. Samsung said to repair will costs about R6900.00. The Oakhurst insurance company first refuses to pay even though it is covered and then come back and say they will pay a value of R3000.00, when the TV itself costs +-R7000.00.</p> <p>Oakhurst Insurance companies are ******* and this must be investigated. I will lodge a formnal complaint with Ombudsman . They are energitic when debiting our accounts month end, but try all the tricks in the book not to pay. Why do we need ******* in South Africa.</p> <p> </p> <p>This is ******* at its best. I'm angry at this.</p>

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Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply15 May 2017, 15:13
Official

Dear Mpelo

Thanks for contacting Oakhurst Insurance.

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Insurance Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply16 May 2017, 16:36
Official

Dear Mpelo

Please supply us with y9oru ID and ploicy number in order for us to better assist you

Regards

Oakhurst Insurance Resolutions Team