AC
Anel C
1 reviews | Active since Mar 2011
09 Jun 2015, 13:24
Never available when I try to phone
It's as if Oakhurst is absolutely not client driven. Never available when I try to phone to query something and have left numerous emails for Rianne Du Plessis to contact me back, Still to this day I have had not one single word from her. The phone always just rings .... This is really bad customer service.
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Replies (1)
Oakhurst Insurance Company's replyOfficial
12 Jun 2015, 15:06Hello SadCust,
We apologise for the inconvenience caused.
We confirm that you were contacted on 11 June 2015 to assist with your claim.
Please do not hesitate to contact Michael Tlou from the Resolutions Department should you have any further queries regarding the matter.
Kind regards
The Oakhurst Team
We apologise for the inconvenience caused.
We confirm that you were contacted on 11 June 2015 to assist with your claim.
Please do not hesitate to contact Michael Tlou from the Resolutions Department should you have any further queries regarding the matter.
Kind regards
The Oakhurst Team
Oakhurst Insurance Company's reply12 Jun 2015, 15:06
Official
Hello SadCust,
We apologise for the inconvenience caused.
We confirm that you were contacted on 11 June 2015 to assist with your claim.
Please do not hesitate to contact Michael Tlou from the Resolutions Department should you have any further queries regarding the matter.
Kind regards
The Oakhurst Team
We apologise for the inconvenience caused.
We confirm that you were contacted on 11 June 2015 to assist with your claim.
Please do not hesitate to contact Michael Tlou from the Resolutions Department should you have any further queries regarding the matter.
Kind regards
The Oakhurst Team