1 reviews | Active since Sept 2016
My vehicle status
<p>Good day,</p> <p>Would you please update me the status of my vehicle. I did not hear from my insurance.</p> <p>Thanks for considering my concern.</p>
Dear agerrano
Thank you for getting in touch with us.
We relayed your query to the claims department and they will be in touch with you shortly.
Kind regards
Oakhurst Resolutions Team
Dear agerrano
Thank you for getting in touch with us.
We relayed your query to the claims department and they will be in touch with you shortly.
Kind regards
Oakhurst Resolutions Team
Dear agerrano
As per the conversation that you had with Isaac we confirm that your vehicle is currently at our approved panel beater for quoting and assessment. The delay with having the vehicle quoted was caused by the tow operator that towed your vehicle from the scene of the accident. They refused to release the vehicle to us claiming that you insisted that the vehicle must be repaired by them.
The claim will undergo the normal claims process and the claims consultant will keep you informed with the progress.
We hope that the above is of assistance.
Kind regards
Oakhurst Resolutions Team
Dear agerrano
As per the conversation that you had with Isaac we confirm that your vehicle is currently at our approved panel beater for quoting and assessment. The delay with having the vehicle quoted was caused by the tow operator that towed your vehicle from the scene of the accident. They refused to release the vehicle to us claiming that you insisted that the vehicle must be repaired by them.
The claim will undergo the normal claims process and the claims consultant will keep you informed with the progress.
We hope that the above is of assistance.
Kind regards
Oakhurst Resolutions Team
Thank you so much for such unreserved assistance. I did not insist the towing company rather I showed the SMS that I got from my insurance that the vehicle should be towed to elegant square. Look at my residence area, not Pretoria west. Elegant square is even near to my house. I also thank Isaac for his assistance and follow up continuesly.
Thank you so much for such unreserved assistance. I did not insist the towing company rather I showed the SMS that I got from my insurance that the vehicle should be towed to elegant square. Look at my residence area, not Pretoria west. Elegant square is even near to my house. I also thank Isaac for his assistance and follow up continuesly.