Misreprentations of contracts ,myself and lies.

It all started with a SMS notifying me abt my kms travelled ,I enquired abt this ,was told I stated that I will drive 3000kms per month. I challenged them,they refered to netstar tapes which agreed with me that I never agreed on this notion of 3000kms per month . Secondly it was 2 year claim bonus,they are refusing to grant me one bcos I claimed through another insurance third party,their policy and tc's failed to prove me wrong ,the tapes that they sent to me are silent on this issue. All I required from them is a letter that says I have insurance and I will not claim with them .I never claimed with them bt they want to penalize me for claim free bonus. Jean Mari has been rude and arrogant ,she patronized me throughout our correspondence regarding these issues. I'm taking them up with other insurance stakeholders,they r ****** who want to accumulate mo iss from their clients using ******** activities . Finally I have warned them if there is any discrepancy in my agreed contractual premium I will open a case of ***** because I never gave them consent neither I agreed on a revised premium .