1 reviews | Active since Nov 2017
Misleading info
Oakhurst is just ******* they mumbled their terms and conditions.... when it's time to claim they shock you out of pants.... I'm 26 years old because of this very fact I'm penalised to pay R5000 ACCESS (why couldn't they be upfront that I will pay R100000 access by default because of my age instead of misleading me) the vehicle that crush my car drove away before I could get their info and that is charged as no third party involved...... had to pay additional R5000 access what is the point of this insurance seems like you guys just want to rip people off..... R15000 access...We don't have the resources to fight you so you miss treat us.
Dear Brighton
Thank you for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon as possible.
Regards
Dear Brighton
Thank you for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon as possible.
Regards
Dear Brighton
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Dear Brighton
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team