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johnathan jade du toit

1 reviews | Active since Feb 2015

06 Feb 2020, 09:57

matter not resolved

As per my previous complaint, i am still getting calls from debt collectors

0
Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply06 Feb 2020, 10:49
Official
Dear Johnathan

Thank you for contacting us.

The relevant department is already attempting to resolve the matter and we have asked then to contact you.

We trust you find the above in order

Regards

Oakhurst Resolutions Team


Oakhurst Insurance Company
Oakhurst Insurance Company's reply14 Feb 2020, 11:45
Official
Dear Johnathan, 

We investigated the matter, and these are our findings:

We have sent you a comprehensive response addressing your complaint. 

The records confirm that the calls you have been receiving are regarding the outstanding amount on your tracking device account. We confirm that you have been contacted by the service provider and have agreed to bring the account to date. 

We trust you find the above in order.

Please do not hesitate to contact our Resolutions Office should you have any further queries regarding the matter.

Regards,
Oakhurst Resolutions Team