NS
Nhlamazi S

1 reviews | Active since Jan 2014

15 Aug 2019, 15:34

Loosers

The are not helping me with my claim for credit life cover after 3 months for my late husband even tried to cancel the insurance without notifying me..****ty service and I want to move my insurance with them ...

0
Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply16 Aug 2019, 11:10
Official
Good day

We would like to advise that your complaint has been referred to our Claims Department and they will contact your shortly.

We trust you find the above in order.

Regards 


Oakhurst Resolutions Team
Oakhurst Insurance Company
Oakhurst Insurance Company's reply23 Aug 2019, 09:43
Official
Dear Nhlamazi

We apologise for the inconvenience that this may have caused.

Kindly note that further verifications were required (as was communicated to you) before the final outcome of your claim could be given.

We further confirm that a comprehensive response was sent to you (via email) on 16 August 2019 relating to the outcome of your claim. 
We trust you find the above in order. 

Please do not hesitate to contact our Resolutions Office should you have any further queries regarding this matter.
Sincerely, 
Oakhurst Resolutions Team