nM
nhlanhla M
1 reviews | Active since Nov 2012
05 Jun 2015, 12:23
KARK AND AWFUL SERVICE EVER
i have never heard of such kark service then this one i am currently dealing with with oakhurst, i have put on a claim since last week 28th May for the replacement of ignition and a key till today nobody has even had a single guts to call me back just at list to advise me of the status of the claim i have been calling and leaving messages coz all i get is the consultant is busy or out to lunch if not this or that and i would leave a message but nobody returns them.<br> <br> what a awful services your company provides to people if you carry on treating you customers like this you will loose a lot of them
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Oakhurst Insurance Company's replyOfficial
10 Jun 2015, 16:23Hello nothando39611,
We always strive to give our customers excellent service and apologise for the inconvenience caused.
We confirm that you were contacted by Anmarie Grundlingh from the Claims Department on 08 June 2015 to advise on the progress of your claim.
Please do not hesitate to contact Michael Tlou from the Resolutions Department should you have any further queries regarding this matter
Kind regards
The Oakhurst Team
We always strive to give our customers excellent service and apologise for the inconvenience caused.
We confirm that you were contacted by Anmarie Grundlingh from the Claims Department on 08 June 2015 to advise on the progress of your claim.
Please do not hesitate to contact Michael Tlou from the Resolutions Department should you have any further queries regarding this matter
Kind regards
The Oakhurst Team
Oakhurst Insurance Company's reply10 Jun 2015, 16:23
Official
Hello nothando39611,
We always strive to give our customers excellent service and apologise for the inconvenience caused.
We confirm that you were contacted by Anmarie Grundlingh from the Claims Department on 08 June 2015 to advise on the progress of your claim.
Please do not hesitate to contact Michael Tlou from the Resolutions Department should you have any further queries regarding this matter
Kind regards
The Oakhurst Team
We always strive to give our customers excellent service and apologise for the inconvenience caused.
We confirm that you were contacted by Anmarie Grundlingh from the Claims Department on 08 June 2015 to advise on the progress of your claim.
Please do not hesitate to contact Michael Tlou from the Resolutions Department should you have any further queries regarding this matter
Kind regards
The Oakhurst Team