LM
Lerato M
1 reviews | Active since Sept 2011
16 Feb 2015, 13:22
It seems I chose a nighmare insurance
I was intially reluctant to take their insurance as I read complaints that just to get hold of them is a nightmare.<br> I have been calling the so called \Personal Portfolio Consultant"to query some document which they want now and never requested just to get some clarity. The numbers ***/3700 ring forever and are not answered"
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Oakhurst Insurance Company's replyOfficial
17 Feb 2015, 13:58Hello Leatile,
We apologise for any inconvenience caused. We always strive to give our clients the best service and have addressed the poor service you've experienced.
The matter was referred to the relevant department and we can confirm that you were contacted by Phumi Seme (Client care Manager) to assist you with your request.
Please don't hesitate to contact Michael Tlou from the Resolutions department should you have any further queries regarding this matter.
Kind regards
The Oakhurst Team
We apologise for any inconvenience caused. We always strive to give our clients the best service and have addressed the poor service you've experienced.
The matter was referred to the relevant department and we can confirm that you were contacted by Phumi Seme (Client care Manager) to assist you with your request.
Please don't hesitate to contact Michael Tlou from the Resolutions department should you have any further queries regarding this matter.
Kind regards
The Oakhurst Team
Oakhurst Insurance Company's reply17 Feb 2015, 13:58
Official
Hello Leatile,
We apologise for any inconvenience caused. We always strive to give our clients the best service and have addressed the poor service you've experienced.
The matter was referred to the relevant department and we can confirm that you were contacted by Phumi Seme (Client care Manager) to assist you with your request.
Please don't hesitate to contact Michael Tlou from the Resolutions department should you have any further queries regarding this matter.
Kind regards
The Oakhurst Team
We apologise for any inconvenience caused. We always strive to give our clients the best service and have addressed the poor service you've experienced.
The matter was referred to the relevant department and we can confirm that you were contacted by Phumi Seme (Client care Manager) to assist you with your request.
Please don't hesitate to contact Michael Tlou from the Resolutions department should you have any further queries regarding this matter.
Kind regards
The Oakhurst Team