LN
Lucas N
1 reviews | Active since May 2016
06 May 2016, 14:13
insurance company refused to cover for my burnt car
I was with OakHurst insurance from Dec 2015, i covered my new car a Nissan NP200 policy number is cve***1 they refused to pay for my car after it was burnt, but they still debited their monthly premium from my account. they don't even bother to communicate with me it has been almost a month since the incident....i am wondering if these people really do care about their clients or they just want their money..
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Replies (2)
Oakhurst Insurance Company's replyOfficial
17 May 2016, 09:46Dear Lucas
We are sorry to hear of the bad experience you have had.
We will investigate your complaint and get back to you in due course.
Kind regards
The Oakhurst Resolutions Team
Oakhurst Insurance Company's reply17 May 2016, 09:46
Official
Dear Lucas
We are sorry to hear of the bad experience you have had.
We will investigate your complaint and get back to you in due course.
Kind regards
The Oakhurst Resolutions Team
Oakhurst Insurance Company's replyOfficial
17 May 2016, 11:10Dear Lucas
We note that one of our Legal Advisors, John Fourie, wrote to you on 12 May 2016 in response to your complaint that you submitted via the Ombudsman for Short Term Insurance.
Should you have any further queries, I trust you will forward these to John or the Ombudsman.
Kind regards
The Oakhurst Resolutions Team
Oakhurst Insurance Company's reply17 May 2016, 11:10
Official
Dear Lucas
We note that one of our Legal Advisors, John Fourie, wrote to you on 12 May 2016 in response to your complaint that you submitted via the Ombudsman for Short Term Insurance.
Should you have any further queries, I trust you will forward these to John or the Ombudsman.
Kind regards
The Oakhurst Resolutions Team