LM
Linda M

1 reviews | Active since Mar 2015

14 Nov 2019, 10:17

INSURANCE CLAIM

Good day

I am very disappointed in their service I was involved in a car accident last Wednesday the 6 November and now I am getting the runaround from them. Worst of them all is calling everyday from the day of the accident no one is returning my calls. Consultant by the name of Lindokuhle doesn't eve take / return my calls and email. Debiting my account is easy and convenient for them BUT THERI SERVICE IS EXTREMLY POOR..... I WILL NEVER RECOMENT THEM TO ANYONE... BAD SERVICE EVER.....

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Replies (2)
LM
Linda M's update14 Nov 2019, 13:17
Reviewer Update
I got a call from kyle the assessor, the code he have me is rediculous and i think this insurance is reaping people off, how can u do a quote and deduct half the money you got from the quote. BAD SERVICE EVER WITH THIS PEOPLE. Lindokuhle the one handling the claim is still not saying anything to me


Oakhurst Insurance Company
Oakhurst Insurance Company's reply20 Nov 2019, 12:02
Official

Dear Linda 

Thank you for contacting us.

We apologise for any inconvenience that this may have caused. Your complaint has been forwarded to our claims department and they have contacted you today regarding the matter.

We trust you find the above in order.

kind regards
Oakhurst Resolutions Team