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Phindile M

1 reviews | Active since Feb 2019

10 Apr 2019, 20:56

Insurance claim

This is the worst insurance company ever they never take their clients serious and when u are calling them they keep on saying they will cal u bck bt thy neva do dat its been two months since my husband claimed and thy r not helping him bt thy r busy debiting their money evry mnth nd now my husband is paying the car that has been written off....m ****ed

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Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply11 Apr 2019, 11:06
Official
 Dear Phindile

Thank you for contacting us. 

In order for us to investigate your complaint please supply us with your husbands ID number and the claim number.

Regards 

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply03 May 2019, 11:31
Official
Dear Phindile,
We refer to your Hello-Peter  complaint logged on 10 April 2019, contents of which have been noted. 

We apologise for any inconvenience that this may have caused.
Due to the nature of the incident, Mr. Mahlangu's claim was referred to SASRIA for verification and we confirm that he was contacted on 02 May 2019 for feedback. 

We trust you find the above in order.

Please do not hesitate to contact our Resolutions Department for any further queries regarding this matter.
Regards
Oakhurst Resolutions Team