1 reviews | Active since Jul 2013
INCREASE OF DEBIT ORDER WITHOUT NOTIFYING ME
Good Day,<br> <br> I've noticed changes on my bank statement with an increase of the amount that Oakhurst insurance debited from my account. I've phoned in numerous times, I even emailed to enquire about this and left messages messages and more messages but no FEEDBACK up until now. This could have been an emergency as well and you guys taking forever to get back me. I'm seriously considering to change my insurance since you guys don't even have the decency to phone and asked permission to debit my account with a different amount as agreed upon. I will take this matter further. Since I'm getting no response back I'll name and shame you guys!! Perhaps now I'll get a quicker response.<br> <br> Kind Regards<br> Chevaunne
We apologise for any inconvenience caused. We can confirm that the relevant department has been in contact with you regarding this matter.
We can also confirm that your premium has been matched and the difference will be refunded.
Should you have any further queries regarding this, please do not hesitate to contact Sune' in the Resolutions department.
Kind regards
The Oakhurst Team
We apologise for any inconvenience caused. We can confirm that the relevant department has been in contact with you regarding this matter.
We can also confirm that your premium has been matched and the difference will be refunded.
Should you have any further queries regarding this, please do not hesitate to contact Sune' in the Resolutions department.
Kind regards
The Oakhurst Team