QG
Qunita G
1 reviews | Active since Mar 2009
13 Sept 2019, 11:46
*********** and unreliable Insurance, ******** people
I am feeling very angry and am on the verge to sue this insurance as I have been waiting since 14 May 2019 for them to call me and give feedback regarding my claim. I have been phoning them non stop every single day and are being told that they are awaiting the Managers(Lydia) approval since 12 June 2019 by the consultant (Prodance Aries). they have really inconvienanced me as I am a single mom with 3 kids aged 14,11 & 9. My 14yr old is in Grade 10 has I had to suspend his Tutoring classes since because there's no alternative transport for him. Also I have last travelled with public transport since 1996 and now have to leave my 2 daughters aged 11 & 9 in the care of my 14yr old son. I was reported to the Child welfare by my neighbors and have been summonsed to appear in court twice already on charges of child neglect and leaving them unattended from early morning hours till dark, as I need to use x3 taxis in the morning and x3 taxis at night. leaving my house when its dark in the morning and returning again when its dark at night.
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Replies (2)
Oakhurst Insurance Company's replyOfficial
13 Sept 2019, 12:11Dear Quinita
Thank you for contacting us.
We have sent an e mail to the address you provided requesting additional information. Kindly reply to that e mail and will investigate your complaint.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Thank you for contacting us.
We have sent an e mail to the address you provided requesting additional information. Kindly reply to that e mail and will investigate your complaint.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply13 Sept 2019, 12:11
Official
Dear Quinita
Thank you for contacting us.
We have sent an e mail to the address you provided requesting additional information. Kindly reply to that e mail and will investigate your complaint.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Thank you for contacting us.
We have sent an e mail to the address you provided requesting additional information. Kindly reply to that e mail and will investigate your complaint.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
QG
Qunita G's updateReviewer Update
13 Sept 2019, 15:02After months of battling, Oakhurst want me to accept that I was partially responsible for the accident and say that I could have avoided the accident. Bull****……., your client was driving on the opposite side of the road and passed all the other cars stationery at the robot in full speed and skipped the red robot. So you tell me how could I have prevented such an accident. Do I have magnifying eyes that I could see through all the cars standing at a red robot that your client would drive on the opposite side/ oncoming traffic and skip a red robot.
I do not accept any such ridiculous offer!!!!!!!!!!!!! As per your calculations my car MERCEDES-BENZ C180K AVANTGARDE is worth R64 200.00, but you want to offer me "Our settlement offer amounts to R11 292.44 in full and final settlement, without prejudice and without admission of liability by Oakhurst, their agents or the insured. Our settlement offer will be valid for the following 15 working days only.
You will definitely hear from my Attorney and I will expose Oakhurst for ***** and theft and take this matter with the Insurance Ombudsman.
I do not accept any such ridiculous offer!!!!!!!!!!!!! As per your calculations my car MERCEDES-BENZ C180K AVANTGARDE is worth R64 200.00, but you want to offer me "Our settlement offer amounts to R11 292.44 in full and final settlement, without prejudice and without admission of liability by Oakhurst, their agents or the insured. Our settlement offer will be valid for the following 15 working days only.
You will definitely hear from my Attorney and I will expose Oakhurst for ***** and theft and take this matter with the Insurance Ombudsman.
Understood that I took a risk driving without insurance, but its your clients negligence and not mine when he drove through a red robot unnecessarily. For all the years that I have been driving, I have never bumped or had any accidents for 26 years. Also this problem with my neighbors is due to Oakhurst dragging on with the matter and inconveniencing me and this have never happened where I ever left any of my kids unattended before. It is due to your clients recklessness and nothing else. Before the accident I use to make sure that I drop off my kids at school in the mornings and I use to be on time to pick them up from school, and now I have no choice but to let them be independent and leave the house alone. Lockup and walk to school on their own and return home on their own. This is a risk which Oakhurst/ “your Client” has forced me in doing, not taking in account the human trafficking/ kidnappings happening on a daily basis.
QG
Qunita G's update13 Sept 2019, 15:02
Reviewer Update
After months of battling, Oakhurst want me to accept that I was partially responsible for the accident and say that I could have avoided the accident. Bull****……., your client was driving on the opposite side of the road and passed all the other cars stationery at the robot in full speed and skipped the red robot. So you tell me how could I have prevented such an accident. Do I have magnifying eyes that I could see through all the cars standing at a red robot that your client would drive on the opposite side/ oncoming traffic and skip a red robot.
I do not accept any such ridiculous offer!!!!!!!!!!!!! As per your calculations my car MERCEDES-BENZ C180K AVANTGARDE is worth R64 200.00, but you want to offer me "Our settlement offer amounts to R11 292.44 in full and final settlement, without prejudice and without admission of liability by Oakhurst, their agents or the insured. Our settlement offer will be valid for the following 15 working days only.
You will definitely hear from my Attorney and I will expose Oakhurst for ***** and theft and take this matter with the Insurance Ombudsman.
I do not accept any such ridiculous offer!!!!!!!!!!!!! As per your calculations my car MERCEDES-BENZ C180K AVANTGARDE is worth R64 200.00, but you want to offer me "Our settlement offer amounts to R11 292.44 in full and final settlement, without prejudice and without admission of liability by Oakhurst, their agents or the insured. Our settlement offer will be valid for the following 15 working days only.
You will definitely hear from my Attorney and I will expose Oakhurst for ***** and theft and take this matter with the Insurance Ombudsman.
Understood that I took a risk driving without insurance, but its your clients negligence and not mine when he drove through a red robot unnecessarily. For all the years that I have been driving, I have never bumped or had any accidents for 26 years. Also this problem with my neighbors is due to Oakhurst dragging on with the matter and inconveniencing me and this have never happened where I ever left any of my kids unattended before. It is due to your clients recklessness and nothing else. Before the accident I use to make sure that I drop off my kids at school in the mornings and I use to be on time to pick them up from school, and now I have no choice but to let them be independent and leave the house alone. Lockup and walk to school on their own and return home on their own. This is a risk which Oakhurst/ “your Client” has forced me in doing, not taking in account the human trafficking/ kidnappings happening on a daily basis.