KM
Kutlwano M
1 reviews | Active since Sept 2015
24 Sept 2015, 11:54
I'm on the brink of canceling my insurance!
For the past two months I have been battling with them as I informed them that Netstar had been debitting my account directly for an additional R220.00, the said the organized the refund and the money would be paid back into my account in two weeks. I have not been refunded today they debitted an additional R600 on my insurance premium and I gave them a call only for them to tell me no one can assist me today!! I'm done with this company
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Oakhurst Insurance Company's replyOfficial
05 Oct 2015, 16:37Hello Kutlwano88,
We acknowledge receipt of your Hello Peter complaint and apologise for any inconvenience caused.
We are delighted to hear that Natasha from Netstar has contacted you, and that the matter has been resolved.
Should you have any further queries, kindly contact Estelanie Kennedy *** in this regard.
Kind Regards
The Oakhurst Team
We acknowledge receipt of your Hello Peter complaint and apologise for any inconvenience caused.
We are delighted to hear that Natasha from Netstar has contacted you, and that the matter has been resolved.
Should you have any further queries, kindly contact Estelanie Kennedy *** in this regard.
Kind Regards
The Oakhurst Team
Oakhurst Insurance Company's reply05 Oct 2015, 16:37
Official
Hello Kutlwano88,
We acknowledge receipt of your Hello Peter complaint and apologise for any inconvenience caused.
We are delighted to hear that Natasha from Netstar has contacted you, and that the matter has been resolved.
Should you have any further queries, kindly contact Estelanie Kennedy *** in this regard.
Kind Regards
The Oakhurst Team
We acknowledge receipt of your Hello Peter complaint and apologise for any inconvenience caused.
We are delighted to hear that Natasha from Netstar has contacted you, and that the matter has been resolved.
Should you have any further queries, kindly contact Estelanie Kennedy *** in this regard.
Kind Regards
The Oakhurst Team