How Oakhurst ruined policy no. OAK***9994

I once made the mistake of insuring my vehicle with this insurance from October 2011. And the story I would tell you about them, is one that brings tears to my eyes because they did everything in their power, not to pay out my car on two occasions and left me in debt that took years to pay off. What really angered me at the time,is how I'd communicate with white people when taking out the cover, claiming and all upgrades but when it was time to refute my claim they would get a black person to call me. That could be a coincidence but it happened on both occasions. I really hope someday, someone can help me claim back what I lost because of this company.