MK
Martin K

1 reviews | Active since Mar 2018

01 Mar 2018, 11:21

Horrible Service

Oakhurst Insurance Company have a horrible attitude in the insurance industry. It takes eons to got to their useless call center. The attitude received is envied by Lucifer, mind the treatment. A third party claim for an incident that occurred on the 22nd of November 2017 has not yet been assessed, this is beyond pathetic. Their license should be revoked!!!!!!!!!!

0
Replies (3)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply01 Mar 2018, 11:45
Official

Dear Martin

Thank you for contacting Oakhurst Insurance.

We will investigate your complaint and get back to you as son as possible

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply06 Mar 2018, 11:48
Official

Mr Kgoloane

We confirm that you are not a client of Oakhurst Insurance Company Limited (Oakhurst).

Oakhurst received a third party liability claim from Avis Car Rental (Avis) for an accident that occurred on 21 November 2017. The final documents were submitted to Oakhurst on 12 February 2018.

We confirm that Oakhurst is currently attending to the third party claim, in strict adherence with the SAIA Code of Conduct. The relevant processes and time frames were communicated to Avis and they will be kept updated throughout the claims process.

We trust that you find the above to be in order.

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply06 Mar 2018, 11:48
Official

Mr Kgoloane

We confirm that you are not a client of Oakhurst Insurance Company Limited (Oakhurst).

Oakhurst received a third party liability claim from Avis Car Rental (Avis) for an accident that occurred on 21 November 2017. The final documents were submitted to Oakhurst on 12 February 2018.

We confirm that Oakhurst is currently attending to the third party claim, in strict adherence with the SAIA Code of Conduct. The relevant processes and time frames were communicated to Avis and they will be kept updated throughout the claims process.

We trust that you find the above to be in order.

Oakhurst Resolutions Team