Horrible claim handling process

Item: Oakhurst Insurance Company
Rating: 1

<p>i had an vehicle accident on the 12 March 2017 and submitted a claim to Oakhurst, to date my claim has not been finalized nor am I being provided with a rental vehicle in the interim as they claim to investigate the claim. Oakhurst is the worst insurance company I have come across. DONT BE FOOLED by the positive comments placed on this site.... wait until you have to claim!!!! The extents they will go to in order to repudiate a claim is scary and shocking!! Be warned !!! Stick to the more reputable companies! </p>

Helpful (0)

Replies (2)

Oakhurst Insurance Company's replyOfficial

29 May 2017, 11:22

Hi Kagisho

Thanks for contacting Oakhurst.

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company's reply29 May 2017, 11:22

Official

Hi Kagisho

Thanks for contacting Oakhurst.

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company's replyOfficial

30 May 2017, 15:57

Dear KB Motubatse

Kindly note that Mr. Mchunu referred the matter to SAIA and it is still under investigation.

Feedback will be provided as soon as the investigation is completed.

We trust you find this in order.

Yours sincerely

Oakhurst Resolutions Team

Oakhurst Insurance Company's reply30 May 2017, 15:57

Official

Dear KB Motubatse

Kindly note that Mr. Mchunu referred the matter to SAIA and it is still under investigation.

Feedback will be provided as soon as the investigation is completed.

We trust you find this in order.

Yours sincerely

Oakhurst Resolutions Team