********** Service!!!

I had a mechanical warranty policy with oakhurst since the 28 April 2017 and now when I claim on it, my claim is declined because the parts aren't covered on the policy. Carlin's service was rotten to the core as she was suppose to assist with the claim and I had to call her as she made only one attempt to contact me. As for Saki he was too excited to transfer me to cancellations to cancel the policy and when I told him that I'll be contacting the Ombudsman, he was all too happy and gave me the go ahead. After taking my money the come out with horrible service like this??? I've worked in the industry since 1997 and I do know policies and procedures so when the file gets opened with the Ombudsman, it's going to cost oakhurst much more than the claim amount. I hope Carlin and Saki will cover the cost for that as they're just useless and nothing more than liabilities to oakhurst. To hell with your rotten service oakhurst. Please don't attempt to call me as I've contacted the broker to cancel both my policies and I will have my money reversed!!!!