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wessel.h.strydom wessel.h.strydom

1 reviews | Active since Feb 2017

05 Apr 2017, 09:15

Good premiums but never claim

<p>This is the worst company to be insured at. When I disagreed with the value of the car I am threatend that the claim will be cancelled. They think I own them something. Really be careful to get involved with this lot!</p>

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Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply05 Apr 2017, 09:55
Official

Dear Mr Strydom

Thanks for getting in touch with us. We will investigate your complaint and revert soonest.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply18 Apr 2017, 09:15
Official

Good day Mr Strydom

This to confirm our complaint resolution sent to you regarding the settlement offer made to you on your claim.

Your vehicle was insured for its Market Value and indemnity is in accordance with the limit of cover on your policy which in your case was the damage to your own vehicle (market value at the time of loss) .

The Market Value of your insured vehicle was verified with Trans Union and the settlement offer calculated less your applicable excess. It is our submission that the settlement offer was fair.

Trust the above is in order.

Regards,

Oakhurst Resolutions Team