SZ
Sindiswa Z

1 reviews | Active since Oct 2015

19 Oct 2015, 09:31

**** INSURANCE

The services at Oakhurst are bad they increased my car insurance premiums without informing me when I phoned them to enquire what was happening I was told they reviewed my policy and they decided to increase my premiums. When I asked how is that possible because I have not claimed as to my understanding the premiums only increase if you have claimed they could not explain. When you phone the offices your call gets answered after 20 to 30 minutes.

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply20 Oct 2015, 13:57
Official
Hello szeka,


We acknowledge receipt of your complaint and apologise for the inconvenience caused. Kindly be advised that we are currently investigating this query and that we will revert as soon as possible.

Should you have any further queries you are welcome to contact Mientjie Kotz? in our Resolutions Department on ***.

Kind Regards
The Oakhurst Team