SR
Stefan R

1 reviews | Active since Sept 2011

22 Jun 2017, 14:48

Fabricating Stories not to settle out of pocket expenses due to accident caused by third party.

<p>I am absolutely appalled by the way their customer contact person for third party claims handeld the interview about my accident, asking leading questions so I would incriminate myself so they dont have to pay out. Will take this matter to the ombudsman and even further.</p>

0
Replies (3)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply28 Jun 2017, 12:16
Official

Dear Stefan

Thanks for contacting Oakhurst Insurance.

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply29 Jun 2017, 12:02
Official

Dear Stefan

We have reviewed your complaint and confirm that Shamiso Malvas has been in touch with you and you will be provided with regular updates with regards to your claim.

We trust you find this in order

Regards

Oakhurst Resolutions Team

SR
Stefan R's update29 Jun 2017, 14:50
Reviewer Update

Thank you, Formal response was received along with apology, hopefully my case will be resolved speedily now.