1 reviews | Active since Jun 2016
Exceptional service
<p>Was involved in a an accident reported the the matter to Oakhurst Marius Pretorius kept me informed of the investigations and the level of my claim,remarkably informative.</p>
Thank you very much for your compliment about the excellent service you received from Marius. It’s always wonderful when someone is recognised for doing a great job.
Have a lovely day.
The Oakhurst Team
Thank you very much for your compliment about the excellent service you received from Marius. It’s always wonderful when someone is recognised for doing a great job.
Have a lovely day.
The Oakhurst Team
I write this letter with great disappointment from Oakhurst Insurance which has not given me a clear direction of the status of my claim for an accident that happened on May 28 2016 (claim number JOYIN***-ACCS) but I couldn't report it around that time as I was critically in hospital.
As soon as I came out of hospital i reported the matter and also forwarding all the accident documentation of the vehicle but I've noticed that I'm given the run around by Oakhurst with my bad condition after going through such a bad vehicle accident,it has come to my understanding that I could have joined an insurance company that would only enjoy collecting my premiums instead of assisting me with what they cover me for in the first place,my premiums have since been deducted even after the accident for the month of July to prove that their main focus is my premiums. I should highlight the fact that i was covered by Oakhurst for my Shuttle service vehicle,I was traveling with the vehicle with no passengers as the vehicle was with me and not with the driver whom has a PDP and I don't have a PDP I was involved in an accident of which the accident report submitted to the insurance company stated clearly the other driver was at fault but the insurance company has chosen to give me the run around, also I've been bombarded with calls from Oakhurst to grade the company on Hellopeter positively,i only mentioned the investigator on how he's interaction was with me of which was positive.I drafted this letter to be short so I can understand the Status Quo of Oakhurst so I can warn others to not suffer the same fate I'm suffering.
I write this letter with great disappointment from Oakhurst Insurance which has not given me a clear direction of the status of my claim for an accident that happened on May 28 2016 (claim number JOYIN***-ACCS) but I couldn't report it around that time as I was critically in hospital.
As soon as I came out of hospital i reported the matter and also forwarding all the accident documentation of the vehicle but I've noticed that I'm given the run around by Oakhurst with my bad condition after going through such a bad vehicle accident,it has come to my understanding that I could have joined an insurance company that would only enjoy collecting my premiums instead of assisting me with what they cover me for in the first place,my premiums have since been deducted even after the accident for the month of July to prove that their main focus is my premiums. I should highlight the fact that i was covered by Oakhurst for my Shuttle service vehicle,I was traveling with the vehicle with no passengers as the vehicle was with me and not with the driver whom has a PDP and I don't have a PDP I was involved in an accident of which the accident report submitted to the insurance company stated clearly the other driver was at fault but the insurance company has chosen to give me the run around, also I've been bombarded with calls from Oakhurst to grade the company on Hellopeter positively,i only mentioned the investigator on how he's interaction was with me of which was positive.I drafted this letter to be short so I can understand the Status Quo of Oakhurst so I can warn others to not suffer the same fate I'm suffering.