MK
Maaiibu K

1 reviews | Active since Jul 2019

19 Jul 2019, 09:30

Excellent

I have only been with Oakhurst insurance for a 4 months now. I have had the pleasure in dealing with them in the past 2 weeks.I was involved in an accident early July 2019 and the car was right off.It was only 3 months old. I filled my claim with Oakhurst insurance. I was struggling to get hold of my claim handler. Until I asked to be transferred to the management.

I got to a wonderful woman that made my whole experience of the claim simple .Benita Reeders was wonderfull and gave an ear to listen to my story on the 13th of July 2019.She advise me to get settlement letter from my bank to speed up the process. I emailed it to her on the 15th July 2019. The following day 16th July 2019 I got an email informing me that my claim has been authorized and it will be paid into my finance bank and it will reflect in 2-3 days.

I need to give a special thank you to Benita Reeders for listening to my questions and answering my phone calls even when you had other customers that needed your help.

I always heard people complaining about their insurances. However I am the one happy customer from Oakhurst. You did all of this in 1 week. I won't hesitate to insure my other cars with you guys. Thanks to you and the team that was working with you. You are the best.

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply19 Jul 2019, 10:32
Official
 
Good day Miss. Kolobe

It’s always fantastic to receive such good, positive feedback from a valued client. Thanks very much for the thumbs-up you’ve given Benita. 

Have a wonderful day.          

The Oakhurst  Team,