1 reviews | Active since May 2019
Excellent
I had issues with the debit orders that went through my account however I received a text from Oakhurst to update my registration details.
I then went to the app and update the details as request. (Excellent application and the response from Dora????????). After completing the reg details I then escalated to request a call back.
In less than 5minutes I received a call from Prudence Junies so professionally she asked how can she help me? I then explained my concerns regarding the debit orders that went through.
She thoroughly explained all the covers that resulted to such debit orders and she resolved my concerns.
I just want to say to Prudence keep it up, you have great customer service ethics actually you are Customerlicious , your company really need people like you who wear a smile while talking to clients.
I trust the above will reach to the HOD!
Regards N
Good day Neo
It’s always fantastic to receive such good, positive feedback from a valued client. Thanks very much for the thumbs-up you’ve given Prudence.
Have a wonderful day.
The Oakhurst Team,
Good day Neo
It’s always fantastic to receive such good, positive feedback from a valued client. Thanks very much for the thumbs-up you’ve given Prudence.
Have a wonderful day.
The Oakhurst Team,
