MD
Monalisa D

1 reviews | Active since Jun 2015

18 Jun 2015, 14:57

Double Dealing

I bought my car in May and before it could leave the dealership it had to have insurance. My insurance was Oakhurst Insurance. I had a minor accident the same month and when I claimed they said that I was not covered. So when they deducted the premium for my car to be able to leave the dealership, there was no problem with my account but when they had to pay to fix my minor accident damages which wouldn't have cost a lot, all of a sudden they 'discovered' that I gave the incorrect details, how convenient! Oakhurst Insurance has great lip service but that is about all that there is to them. They will not pay out or be there when you need them to be.

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply24 Jun 2015, 11:01
Official
Hello MonaDl,

We apologise for any inconvenience caused.

We can confirm that you have been contacted by the relevant department regarding the outcome of your claim and we can also confirm that your vehicle has been released and in your possession.

Please do not hesitate to contact Sune' in the Resolutions department for any further assistance regarding the matter.

Kind regards.
The Oakhurst Team