Dotsure Oakhurst Insurance not be trusted

On yesterday I received a call from Mc. Niel Arries working in the Oakhurst Smart-Box insurance told me that they decided to keep my car in their storage and continue to deduct money for their insurance to my bank account before I decided to reverse the money to the bank because they didn't care the black people. He told me that Mr. Leon Tancrel phoned me asked the address of my home whereas all my personal details is on their system and told him that I need the written document for all information and decided to drop the calls.