Dotsure Cancelling my entire Policy , reason Fall Outside Risk Criteria / due to claim History

My horrible experience with Dotsure Insurance . My horrific journey started when I cancelled my cover for e-hailing this week 05 Feb 2024 . My reason was their 22% ANNUAL increase without a valid reason why so much increase, more than R633 which I can't afford in this bad economy. Immediately they reversed my premium to normal without any explanation, which I can't even afford . I haven't claimed for the past two years for the cars .Only claimed for mobile phone(s) one was lost , the other one I was ****** ,I didn't ask to be ****** . We live in South Africa and is rated as the most dangerous country .Chandre van der Heever is the Lady that called me today from Dotsure Insurance , 08 Feb 24 and informed me about the reason for Dotsure Insurance to cancel my whole policy. I don't mind parting ways with Dotsure Insurance .However why lie and claim that the whole cancellation is due to claim history or use big reason so that I don't understand "Fall Outside Risk Criteria . Dotsure Insurance has never rejected or cancel my claims before. Why create a non existing reason and trying to blacklist my name . I have never missed even one debit order with Dotsure Insurance in the past five or six years with them .When you insure a product with Dotsure and they even offer to insure immediately and deduct money from your bank account with in a few days .I don't understand , it is my right to claim or cancel product(s) when my standard are not meet or feel that I don't trust Dotsure Insurance no more . Why cancel now and not last year after my last claim , if my claim history was a such a huge problem with Dotsure Insurance . Lastly, people .Please go through Dotsure Insurance schedule carefully , their hidden clauses and additional excess are ridiculous , absurd