AvdM
Annatjie van der Merwe
1 reviews | Active since Apr 2016
16 Apr 2019, 15:28
**************/worst insurance ever
Worste insurance ever. One month after the accident and now they saw my life partner will not be covered. The car was standing still! She was added when I took the insurance. She had my permission to drive my car to pick up our son. NO FEEDBACK ************** I HAVE ASKED TWO WEEKS FOR THE RECORDING OF WHEN I TOOK THE INSURANCE DO NOT EVER EVER USE THIS COMPANY!
I will make it my personal mission to ensure no one ever takes their insurance. Hippo.com will also be contacted to ensure this ******** company is not on their panel anymore.
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Oakhurst Insurance Company's replyOfficial
16 Apr 2019, 15:49Dear Annatjie
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply16 Apr 2019, 15:49
Official
Dear Annatjie
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Oakhurst Resolutions Team
Oakhurst Resolutions Team