Disappointed

<p>This is not a complaint, but more of an expression of my disappointment and frustrations.</p> <p> </p> <p>We have now gone well over a month with my claim. The pace for this claim has been appalling considering the damage to my vehicle in my opinion. I am not sure if insurance companies have a certain turn around time for claims, from start to the client getting their vehicle back, but this is not it, this is terrible. I understand that you might say that one should not be involved in accidents to avoid this. I still maintain that in another space continuum such bad service will be thrown out. You might also say that it is beyond your control because of the panel beater. To this I say, if your processes were a bit considerate of the inconvenience your client is experiencing, you would try to work faster. I have held Oakhurst in high regard, and I still recommend it to my friends to switch to, but if this is how things are done for minor damages, I see a person waiting six months for hectic damages. <br />If I was an insurance company, in an ideal world, I would want to get my client on the road as soon as possible. Moreover, you still will take your premiums even though the vehicle is "in you possession", and you should be held liable for any further damage that could occur. In an ideal world, the client would be treated with much care, and contingencies will be done to actually REALLY APOLOGISE FOR THIS TERRIBLE INCONVENIENCE caused to me.</p> <p>I am sorry, but I am not happy at all. </p>