Depreciation Cover Claim

Item: Oakhurst Insurance Company
Rating: 1
Author: Tebogo C

On 15 November 2019 I lodged a Depreciation claim with an agent named Babalwa as my car was a write off. She confirmed that it was active and will process it. In January 06, I made a follow up inquiry with her and her supervisor Connie: no response. They do not respond or acknowledge my e-mails at all even when supervisors from other units contact them.

Helpful (0)

Replies (2)

Oakhurst Insurance Company's replyOfficial

19 Feb 2020, 17:08

Good day Tebogo

Thank you for contacting us.

We have referred your complaint to the relevant department who will contact you shortly.

We trust you find the above in order.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company's reply19 Feb 2020, 17:08

Official

Oakhurst Insurance Company's replyOfficial

20 Feb 2020, 10:15

Good day Tebogo

We confirm that our Claims department has contacted you and the issue resolved.

Regards

Oakhurst Insurance Company's reply20 Feb 2020, 10:15

Official

Good day Tebogo

We confirm that our Claims department has contacted you and the issue resolved.

Regards