1 reviews | Active since Aug 2017
Delay on a claim and bad service when making a follow up
I am insured by Oakhurst insurance with 3 Car ( I don’t know why). The car in question is a business car which is used for Taxify, my driver was involved in an accident the morning of the 10/08/2017. I provided all the require documents and ever since I have never received a call from anyone at Oakhust. When you call to make a follow up all you get is bad attitude from the consultants. I am losing business because of the delay and its been 3 weeks not without any communication.
Guys we respect your business, therefore please respect ours as well. Policy Number : CV# ********** 5 Claim Number : MAJOZS ********** -ACCO
Hi Siphiwe
Thank you for contacting Oakhurst Insurance.
We will investigate your claim and get back to you as soon as possible.
Regards
Oakhurst Resolutions Team
Hi Siphiwe
Thank you for contacting Oakhurst Insurance.
We will investigate your claim and get back to you as soon as possible.
Regards
Oakhurst Resolutions Team
Dear Mr Majozi
We apologise for any inconvenience this may have caused.
Kindy note that all claims are investigated thoroughly before the final outcome is give and this can sometimes be as lengthy process.
We confirm that you were contacted by Antheresia Povey on 30 August 2017 regarding the outcome of your claim.
We trust you find the above in order.
Oakhurst Resolutions Team
Dear Mr Majozi
We apologise for any inconvenience this may have caused.
Kindy note that all claims are investigated thoroughly before the final outcome is give and this can sometimes be as lengthy process.
We confirm that you were contacted by Antheresia Povey on 30 August 2017 regarding the outcome of your claim.
We trust you find the above in order.
Oakhurst Resolutions Team