FD
Fanie D
1 reviews | Active since Dec 2011
05 May 2015, 08:44
Deduction on my account (Fluid for My son)
Hi <br> <br> Could you please help, I requested for all policies to be cancelled but you still taking money on my account, I have sent too many -email to Nadia Scannell to cancel my policy, Thato Miso did cancel my policy as I requested, but now why are you taking money from my account? Approximately R600 was taken to my account, why when you join for car insurance by default you put other insurances life COVER, VITAL ACCIDENTAL DEATH, Can I have my money back please RTIGHT AWAY. I saved this money for my Boy.
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Oakhurst Insurance Company's replyOfficial
08 May 2015, 16:50Hello fdhladhla,
We apologise for the inconvenience caused.
The matter was referred to the relevant department and we can confirm that a refund has been generated in you favour.
Please don't hesitate to contact Michael Tlou from the Resolutions department should you have any further queries regarding the matter.
Kind regards
The Oakhurst Team
We apologise for the inconvenience caused.
The matter was referred to the relevant department and we can confirm that a refund has been generated in you favour.
Please don't hesitate to contact Michael Tlou from the Resolutions department should you have any further queries regarding the matter.
Kind regards
The Oakhurst Team
Oakhurst Insurance Company's reply08 May 2015, 16:50
Official
Hello fdhladhla,
We apologise for the inconvenience caused.
The matter was referred to the relevant department and we can confirm that a refund has been generated in you favour.
Please don't hesitate to contact Michael Tlou from the Resolutions department should you have any further queries regarding the matter.
Kind regards
The Oakhurst Team
We apologise for the inconvenience caused.
The matter was referred to the relevant department and we can confirm that a refund has been generated in you favour.
Please don't hesitate to contact Michael Tlou from the Resolutions department should you have any further queries regarding the matter.
Kind regards
The Oakhurst Team