Debiting account after cancelled policy

<p>I had insurance with Oakhurst and added to that were other policies which I cancelled about 2 months ago. I spoke to several people at Oakhurst recently and the last person I spoke to confirmed that my account would not be debited. I was shocked to discover that Oakhurst ran 2 debit orders for the same policies I cancelled two months ago which resulted in me incurring charges on my cheque account. I need these charges to be paid by Oakhurst. This is an inconvenience on my part and I shouldn't have to make endless ccalls to their useless call centre. Fix this</p>