MM
Makabelo M
1 reviews | Active since Aug 2013
15 Jul 2015, 10:19
Claims Process rediculous
I have filed a claim a month ago, I get no feedback or interaction from this insurance.And when you try call them it is near damn impossible to even get anyone to assist you .Apparently they are running their call centre with 3 people.This is no way to rest assured when your insured with them. I wonder if I would have been left this stranded if I was in a serious accident, thankfully my car was still drivable.<br> <br> People trust me, saving a few cents will cost you serious stress.rather pay more with reputable insurances that will actually treat you like a client than pay less with this company that treats you like you are not event valuable to their business.
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Replies (1)Oakhurst Insurance Company's replyOfficial
16 Jul 2015, 10:13Hello kekb,
We sincerely apologise for any inconvenience caused. We can confirm that you spoke to your claims handler Lianca yesterday who finalised your claim and the repairs have been sent for approval.
Should you have any further queries regarding this matter you are welcome to contact Charney in the Resolutions department who will be glad to assist.
Kind regards,
The Oakhurst Team
We sincerely apologise for any inconvenience caused. We can confirm that you spoke to your claims handler Lianca yesterday who finalised your claim and the repairs have been sent for approval.
Should you have any further queries regarding this matter you are welcome to contact Charney in the Resolutions department who will be glad to assist.
Kind regards,
The Oakhurst Team
Oakhurst Insurance Company's reply16 Jul 2015, 10:13
Official
Hello kekb,
We sincerely apologise for any inconvenience caused. We can confirm that you spoke to your claims handler Lianca yesterday who finalised your claim and the repairs have been sent for approval.
Should you have any further queries regarding this matter you are welcome to contact Charney in the Resolutions department who will be glad to assist.
Kind regards,
The Oakhurst Team
We sincerely apologise for any inconvenience caused. We can confirm that you spoke to your claims handler Lianca yesterday who finalised your claim and the repairs have been sent for approval.
Should you have any further queries regarding this matter you are welcome to contact Charney in the Resolutions department who will be glad to assist.
Kind regards,
The Oakhurst Team
