1 reviews | Active since Dec 2016
Claims = NO MONEY BACK
<p>Tell you they'll pay your money back after taking you pet to the VET, submitted claims everything then they tell you no sorry.... Almost R5000 down the drain</p>
Dear Client009
Thank you for getting in touch with us.
We will investigate your complaint and get back to you soonest.
Kind regards
Oakhurst Resolutions Team
Dear Client009
Thank you for getting in touch with us.
We will investigate your complaint and get back to you soonest.
Kind regards
Oakhurst Resolutions Team
Dear Mrs Oelofse
We apologise for any inconvenience caused.
We confirm that you had a claim on your Dotsure Pet Insurance Policy and it was settled as per the limits on your cover.
We further confirm that your second claim was repudiated as there is a waiting period for the specific illness from which your pet is suffering.
Please do not hesitate to contact Michael Tlou from the Resolutions Department should you have any further queries regarding the matter.
We trust you find this in order.
Yours sincerely
Oakhurst Resolutions Team
Dear Mrs Oelofse
We apologise for any inconvenience caused.
We confirm that you had a claim on your Dotsure Pet Insurance Policy and it was settled as per the limits on your cover.
We further confirm that your second claim was repudiated as there is a waiting period for the specific illness from which your pet is suffering.
Please do not hesitate to contact Michael Tlou from the Resolutions Department should you have any further queries regarding the matter.
We trust you find this in order.
Yours sincerely
Oakhurst Resolutions Team