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elsaputter E

1 reviews | Active since Oct 2016

13 Oct 2016, 03:52

Claims

<p>Very poor insurance back feed. For about 4 days i phone the company for aa claim we have, no response. A lady called Catherine do not phone me back, every time i phone she is to busy to talk to me. She never phone back. What must i do? My installment is paid every month, but now we have a claim, i cant speak to hear. What must i do? Please i need urgent help!!!!</p>

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Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply17 Oct 2016, 09:02
Official

Dear Elsa-Putter

Thank you for getting in touch with us.

We will investigate your complaint and get back to you soonest.

Kind regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply17 Oct 2016, 16:35
Official

Dear Elsa-Putter

We apologise for any inconvenience caused.

We have referred the matter to the relevant department and can confirm that you were contacted by Catharine to assist.

Please do not hesitate to contact our Resolutions department should you have any further queries regarding this matter.

We trust you find this in order.

Yours faithfully

Oakhurst Resolutions Team