Claim No MOKGAM***-TFTU

<p>Good Day.</p> <p>Does it really have to be a month and over for a claim to be open before any decisive action?</p> <p>What is the SLA you offer clients?</p> <p>I am concerned another month will pass while nothing happens, is it process that stalls, or is it lack of customer interests?</p> <p> </p> <p>Please tell me what the way forward is within this day because I can't affor to work on your time anymore.</p> <p> </p> <p>I need to know what futher steps must I take further.</p>