car insurance claim rejected

Item: Oakhurst Insurance Company
Rating: 1
Author: Thoba M

December 08 had an accident, I was unable to get details of third party . I was told telephonically and promised an email that due to that reason my claim is unsuccessful, I have sent an email to enquire the direction to take since the notification there has been no answer.

Helpful (0)

Replies (3)

Oakhurst Insurance Company's replyOfficial

09 Jan 2018, 09:34

Dear Thabo

Thank you for contacting Oakhurst Insurance.

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company's reply09 Jan 2018, 09:34

Official

Dear Thabo

Thank you for contacting Oakhurst Insurance.

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company's replyOfficial

22 Jan 2018, 11:05

Dear Thabo

We confirm that your claim was never rejected as per your initial complaint. The claim was authorised upon finalization of the verification process.

We trust that you find the above to be in order.

Oakhurst Resolutions Team

Oakhurst Insurance Company's reply22 Jan 2018, 11:05

Official

Dear Thabo

We confirm that your claim was never rejected as per your initial complaint. The claim was authorised upon finalization of the verification process.

We trust that you find the above to be in order.

Oakhurst Resolutions Team

Thoba M's updateReviewer Update

22 Jan 2018, 17:24

To: Oukhust resolutions Team It is in order, I have contacted the recovery centre they have confirmed authorization as well, they are waiting for spares to finish the recovery work. Thanks, E.T. Mdlalose

Thoba M's update22 Jan 2018, 17:24

Reviewer Update