1 reviews | Active since Jan 2017
Car Insurance Claim
<p>I was involved in a car accident on Friday 27/01/2017 and immediatetly i phoned Oakhurst Insurance and the consultant i spoke to was very rude to me and she said i should get and AR which i did. On Saturday 28/01/2017 i phoned again and a consultant opened a claim for me. Until this day no one is contacting me and giving me feedback on whats going on instead i am the one who is busy calling them hourly and i'm always promised they will call me back. I'm driving to work with a damaged car that i dont feel safe in. </p>
Good day
I have given everyone i spoke to my contact details even my work number. I fail to understand why i am not reachable. I called Ziyanda several times and only Natasha answers the phone and she's taking me from pillar to post saying i will be called back which does not happen. I even sent Ziyanda an email and it gives me out of ofiice responce. As in now im on the phone holding for the past 30minutes to get help.
Good day
I have given everyone i spoke to my contact details even my work number. I fail to understand why i am not reachable. I called Ziyanda several times and only Natasha answers the phone and she's taking me from pillar to post saying i will be called back which does not happen. I even sent Ziyanda an email and it gives me out of ofiice responce. As in now im on the phone holding for the past 30minutes to get help.
Good day Vuyisile
I did mention to them that my phone was ****** on the scene and i gave them my alternative number and landline. The reason for landline to be engaged is because i have been holding for a consultant to be available and help me as i am tired of being promised to be called back. I now spoke to Mariska Brits and she finally managed to help me yet yesterday and in the morning she couldnt help me.
regards,
K****tso
Good day Vuyisile
I did mention to them that my phone was ****** on the scene and i gave them my alternative number and landline. The reason for landline to be engaged is because i have been holding for a consultant to be available and help me as i am tired of being promised to be called back. I now spoke to Mariska Brits and she finally managed to help me yet yesterday and in the morning she couldnt help me.
regards,
K****tso
Dear k****tso-molatela-mamabolo
We apologise for any inconvenience that may have been caused.
We confirm that as per your telephonic conversation with Vuyisile your claim was fully registered, we received a copy of your accident report and we are currently waiting for a quotation from the panel beater in order to commence with the assessment of the damage to the vehicle.
You may contact us should you have any other queries.
Kind regards
Oakhurst Resolutions Team
Dear k****tso-molatela-mamabolo
We apologise for any inconvenience that may have been caused.
We confirm that as per your telephonic conversation with Vuyisile your claim was fully registered, we received a copy of your accident report and we are currently waiting for a quotation from the panel beater in order to commence with the assessment of the damage to the vehicle.
You may contact us should you have any other queries.
Kind regards
Oakhurst Resolutions Team