1 reviews | Active since Sept 2017
Breach of Contract
i was very very disappointed at Oakhurst insurance company, When i took my car for a service at Toyota they said i need to replace my drive shaft and i told them its covered by my insurance and only to find out that Oakhurst denies that its covered after a long time ive been them and paying in time every single month, its been a total nightmare. now my car is not safe to drive around with and its the only car that i have to get to work as i stay nearly 40km away from my work.
Dear Nomsa
Thank you for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon as possible.
Regards
Oakhurst Resolutions Team
Dear Nomsa
Thank you for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon as possible.
Regards
Oakhurst Resolutions Team
Dear Nomsa
We confirm that your claim was processed correctly. As stated in your policy schedule, the part claimed for is not covered under your policy.
We further confirm that a comprehensive response was sent to you on 7 September 2017 following a telephone discussion between you and Michael (Resolutions Department) regarding your complaint.
Please do not hesitate to contact Michael should you have any further queries regarding this matter.
We trust you find this in order.
Regards
Oakhurst Resolutions Team
Dear Nomsa
We confirm that your claim was processed correctly. As stated in your policy schedule, the part claimed for is not covered under your policy.
We further confirm that a comprehensive response was sent to you on 7 September 2017 following a telephone discussion between you and Michael (Resolutions Department) regarding your complaint.
Please do not hesitate to contact Michael should you have any further queries regarding this matter.
We trust you find this in order.
Regards
Oakhurst Resolutions Team