Best Customer Care , Friendly & Kind claims consultant

I would like compliment my claim handler Riaane Du Plessis , her customer care s****s are out of this world , she is well informed and she gets things done exactly at the times she promised ,she follows up on things and I never had to call her to get feedback ,she called every time there was new developments . She is patient and friendly and compassionate and she really made me feel like I was the only client she was dealing with. I hope some of her colleagues could learn from her , being involved in an accident is stressful on its own & the last thing one needs is being stressed by the insurance claim handler .