1 reviews | Active since Dec 2013
Been waiting for payout since January 2016, and still waiting.
<p>I was i an accident 1 January 2016, and have not been paid out in full as yet. The women i am dealing with, Leanne, keeps giving me excuses.</p> <p> </p> <p>I just really need this to get done so i can move on with my life. </p>
Dear JimmoMax
Kindly accept our sincerest apology for any inconvenience caused as a result of this delay.
We confirm that your claim on your vehicle insurance policy was settled in full as per the provision of your comprehensive vehicle insurance policy schedule. Leanne is busy with the recovery against the third party's insurance. Unfortunately there were some unexpected delays with getting the payment finalised by the third party’s insurance and this delay also causes a delay on the refund of your excesses as we cannot refund your excesses prior to receiving the payment from the third party's insurance.
We confirm that Leann is actively pursuing this recovery and will be in contact with you as soon as it is finalised.
We hope that the above is in order.
Kind regards
Oakhurst Resolutions Team
Dear JimmoMax
Kindly accept our sincerest apology for any inconvenience caused as a result of this delay.
We confirm that your claim on your vehicle insurance policy was settled in full as per the provision of your comprehensive vehicle insurance policy schedule. Leanne is busy with the recovery against the third party's insurance. Unfortunately there were some unexpected delays with getting the payment finalised by the third party’s insurance and this delay also causes a delay on the refund of your excesses as we cannot refund your excesses prior to receiving the payment from the third party's insurance.
We confirm that Leann is actively pursuing this recovery and will be in contact with you as soon as it is finalised.
We hope that the above is in order.
Kind regards
Oakhurst Resolutions Team