LC
Lee C

1 reviews | Active since Apr 2018

03 Apr 2018, 17:21

Bad service and Attitude from Megan Naude

Megan Naude

Broker Service Consultant

She is very rude and unprofessional, she hung up on me. I have been sending emails for assistance she never replies, i want to switch this company is a joke.

0
Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply04 Apr 2018, 08:07
Official

Good day

Kindly note that our turnaround time for complaint resolution is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.

We trust you find the above in order.

Regards

Oakhurst Resolutions Team