kL
khotso L
1 reviews | Active since Oct 2015
14 Mar 2020, 11:21
Bad Service
I call AA today in an attempt to try and make some changes to my policy,but after selecting option 2 for client services my call is placed on hold for a few seconds and then they hang up,this happened 4 times this morning,i noticed a similar pattern previously and thought it was maybe telephone providers but seeing as this is the 3rd Saturday it happens i'm thinking this is deliberate.
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Replies (2)0
Replies (2)
Oakhurst Insurance Company's replyOfficial
16 Mar 2020, 11:09Good day
Thank you for contacting us.
We have referred your complaint to the relevant department who will be in touch with you shortly
Regards
Oakhurst Resolutions Team
Thank you for contacting us.
We have referred your complaint to the relevant department who will be in touch with you shortly
Regards
Oakhurst Resolutions Team
Oakhurst Insurance Company's reply16 Mar 2020, 11:09
Official
Good day
Thank you for contacting us.
We have referred your complaint to the relevant department who will be in touch with you shortly
Regards
Oakhurst Resolutions Team
Thank you for contacting us.
We have referred your complaint to the relevant department who will be in touch with you shortly
Regards
Oakhurst Resolutions Team
kL
khotso L's updateReviewer Update
16 Mar 2020, 19:09I received a call back from Thato to assist me with my request,but i have no feedback as to what was cause of the issues with the contact centre.
kL
khotso L's update16 Mar 2020, 19:09
Reviewer Update
I received a call back from Thato to assist me with my request,but i have no feedback as to what was cause of the issues with the contact centre.