1 reviews | Active since Aug 2020
Bad Service
Claim number DTSN***
Good Day
Am really not happy with service I have been receiving with the Insurance.
My car was involved in an accident on the 8th June 2020.
Two months later still my car has not being fixed.
I have been constantly being advised that there's extra parts that needs to be orded.
Olma who is the assessors on the car, keeps on telling me its on going thing.
My car was no properly assessed and everything now is coming out of my pocket,as it now I have paid R5780
I want my car back, cause the panel beater keeps on picking up new parts on the car.
On the 30 July Olma called to advise me that there's a wheel bearing that needs to be ordered.
When I called on the 3rd of August 2020,he advised me that theres two more parts that's required, cause I said I need everything to replaced at once.
I found that no professional, cause it's the assessors job to ensure that all parts are ordered
I want my car back.
Thank you for contacting us.
We received your complaint yesterday via email and it has been allocated to Jaylin Kamfer who will contact you shortly..We trust you find this in order;
Regards
Oakhurst Resolutions Team
Thank you for contacting us.
We received your complaint yesterday via email and it has been allocated to Jaylin Kamfer who will contact you shortly..We trust you find this in order;
Regards
Oakhurst Resolutions Team
