1 reviews | Active since Aug 2017
bad service
<p>I have been a memeber of this insurance company for a couple of months, with two cars insured with them did manage to negiate a discount.</p> <p>As part of their cover, a smartbox is"tracker" is installed to monitor vehicle movement as well as driver behaviour, of late Altech Netstar has been recieveiing bad signals on my vehicle which we took in for repairs or replacement at the agent (Radiou Auto Sonic Bellville) and that was 31/07.</p> <p>Despite the time lost, and bad service esperienced by my driver, the signal still reflects erreounesly because i know the car is not in Mpumalanga, did raise this same day with customer swervice, to date none has been done.</p> <p>how the hell am i paying for a dysfucntional, unrealisble service?</p>
Hi Sibusiso
Thank you for contacting Oakhurst Insurance.
We are busy investigating your complaint and will revert shortly
Regards
Oakhurst Resolutions Team
Hi Sibusiso
Thank you for contacting Oakhurst Insurance.
We are busy investigating your complaint and will revert shortly
Regards
Oakhurst Resolutions Team
Good day My Nomanda
This is to confirm our telephonic discussion earlier today advising that the Netstar unit in your insured vehicle was tested and that it is now fully functional.
We apologise for any inconvenience and trust that the above is in order.
Regards
Oakhurst Resolutions team
Good day My Nomanda
This is to confirm our telephonic discussion earlier today advising that the Netstar unit in your insured vehicle was tested and that it is now fully functional.
We apologise for any inconvenience and trust that the above is in order.
Regards
Oakhurst Resolutions team
