TM
Thulani M

1 reviews | Active since Jul 2011

15 Nov 2017, 17:12

Bad Insurance

They are nice to you when they want you on-board, come claim time they are no where to be found, you have to call them everyday, they are *****; I lodged a claimed , asked them to send me the quotation for the repair, they took forever to send it, once they sent it they imposed made up excesses, stay away from these guys bad insurance.

0
Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply16 Nov 2017, 12:25
Official

Dear Thulani

Thank you for contacting Oakhurst Insurance.

We will investigate your complaint and get back to you as soon as possible.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply22 Dec 2017, 09:02
Official

Dear Thulani

Your claim has been settled in accordance with your policy conditions. The excess app**** was communicated to you prior to your claim and in writing. As per your policy conditions, Oakhurst settled your claim by way of a cash payment that you will utilise towards the repair of your vehicle.

Regards

Oakhurst Resolutions Team