Bad customer experience
<p>It is ALWAYS impossible to get hold of your personal portfolio consultant when dialing or emailing this insurance company. There is either no answer or no response back on your emails. How is one supposed to update their policy or get policy details if you are not even able to get hold of these people. This is by far the worst insurance company that I have joined!</p>
Dear anel-cleghorn
Kindly accept our sincerest apology for any inconvenience caused.
We have escalated this to the consultant's manager and you will be contacted shortly.
Kind regards
Oakhurst Resolutions Team
Dear anel-cleghorn
Kindly accept our sincerest apology for any inconvenience caused.
We have escalated this to the consultant's manager and you will be contacted shortly.
Kind regards
Oakhurst Resolutions Team
Dear anel-cleghorn
Thank you for getting in touch with us.
We confirm that your personal portfolio consultant was in contact with you to address the queries that you had with your policy.
We sincerely hope that all is in order now.
Kind regards
Oakhurst Resolutions Team
Dear anel-cleghorn
Thank you for getting in touch with us.
We confirm that your personal portfolio consultant was in contact with you to address the queries that you had with your policy.
We sincerely hope that all is in order now.
Kind regards
Oakhurst Resolutions Team